Shipping policy

SHIPPING POLICY

1. STANDARD SHIPPING

Delivery Time: 2-3 business days
Shipping Cost: FREE
Coverage: Continental United States

2. PROCESSING TIME

All orders are processed within 1 business day (Monday-Friday, excluding holidays) before shipping. You will receive a tracking number via email once your order has been dispatched.

3. ORDER TRACKING

Once your order ships, you will receive an email with a tracking number. You can track your package in real-time using the provided link.

4. SHIPPING ADDRESS

- Please provide an accurate shipping address at checkout
- We do not ship to P.O. boxes
- Customers are responsible for providing correct shipping information
- We are not liable for packages delivered to incorrect addresses

5. LOST OR DAMAGED PACKAGES

If your package is lost or damaged:
- Contact us within 7 days of the expected delivery date with proof
- We will work with the carrier to file a claim
- We will replace or refund your order at our discretion

6. DELIVERY DELAYS

While we aim for 2-3 business day delivery, delays may occur due to:
- Carrier delays or weather conditions
- High order volume during peak seasons
- Incorrect address information

We are not responsible for delays beyond our control.

7. INTERNATIONAL SHIPPING

Currently, we only ship within the Continental United States. International shipping is not available at this time.

8. HOLIDAY SHIPPING

During peak seasons, processing times may be extended to 2 business days. We will notify customers of any delays at checkout.

9. CONTACT US

If you have shipping questions:

Email: support@liuhg.com

Phone: +86 19925487030
Hours: Mon – Fri: 9am – 5pm EST

10. POLICY UPDATES

We reserve the right to update this policy at any time. Changes are effective immediately upon posting.

Last Updated: 2026-07-09