Contact Us
Email

support@liuhg.com

Support Hours

Monday – Friday: 9:00AM – 5:00PM (EST)

Saturday – Sunday: Closed

Note: We reply to every email within one business day.

FAQ

Do you ship to my address, and how much does it cost?

Yes! We ship to the U.S. and worldwide. Shipping is FREE on all orders over $19.99 (otherwise, a flat rate of $4.99 applies to all destinations).

How long will it take for my package to arrive?

Once shipped, delivery takes 2–5 business days for the United States, and 8–15 business days for all other international destinations.

How can I track my order?

Once your order ships, we will email you a tracking number and a link. You can use this to monitor your package's transit journey in real-time.

What is your return policy?

We offer a 30-day risk-free return policy. If you need to start a return, or if you need to change/cancel an order before it ships, please email us immediately.

How can I contact customer support?

We are always here to help! For any questions, order updates, or issues, please reach out to our team at support@liuhg.com. We respond to all emails within 24 hours (Monday - Friday).